Shipping policy

Last updated: September 30, 2026

Free local delivery and installation

We offer free delivery and installation across the Greater Toronto Area (GTA). Our team will contact you after your order to arrange a delivery and installation time that suits you.

Outside the GTA

Delivery outside the GTA is not part of standard checkout. Please inquire at parametrictimber@gmail.com and we will let you know what is possible and provide a custom quote.

Production time

Every piece is made to order. Production time depends on the piece and our current workload, and we will confirm an estimated timeline with you after your order.

Damage in transit

Please inspect your piece on delivery. If anything is damaged, follow the steps in our Refund Policy.

Contact

Questions about delivery? Email parametrictimber@gmail.com or call +1 647-997-6436.